Define your use cases.
Before modeling, creating templates, or tooling up, you need to know what your references are for.
Six steps to make the most of your customer references.
A complete method to turn a cobbled-together reference library into a sales asset that's actually used. A 30-minute read, applied over 6 months.
Six steps to make the most of your customer references.
Six chapters you can apply separately, designed to reinforce each other.
Before modeling, creating templates, or tooling up, you need to know what your references are for.
What is a reference at your firm?
The template is where your data model meets your sales brand.
A reference isn't fixed.
The first four steps lay out the method.
A well-filled library is useless if it doesn't reach the right recipient at the right moment.
You watch your reps lose hours hunting for references in presales. You want to understand what a structuring tool concretely changes for conversion and cycle time.
You own the production of reference content but struggle to industrialize it. You're looking for a method to tool up without depending solely on the goodwill of delivery teams.
You're evaluating the tools that could structure this library. You're looking for the trade-offs to make before choosing, and the classic pitfalls to avoid.
Six chapters, 24 pages of content, 9 diagrams. Read it sequentially or chapter by chapter, as your needs dictate.
Showy is a SaaS customer-reference-management platform built for professional services firms — software and computing services companies, consulting firms, agencies.
It centralizes delivered projects, structures the data, and generates sales deliverables directly in the client's brand template.
This white paper puts on paper the method Showy implements in the product.